Part #2 The Family Joules There are numerous misconceptions when people discuss backup power supplies. The most common is the “UPS” known as an uninterruptible power supply. Your typical UPS is the size of a VCR but 2 to 3 times heavier. For those in the know, those off the shelf units cost $100.00 to…

Part #1 Emergency and disaster mitigation and response. I wake up Tuesday night 07/15/24 and I can feel it. I could hear it. The thunder was deafening. The sound of rain was consistent. Tonight is not the night to fly. Tonight is not the night to have the confidence you did well at the supermarket…

Somewhere along the way someone, somewhere dropped, or should I say lowered the bar. The industry’s priorities appeared to have been tampered with. This brings the next question. What are the industry’s priorities? I am sure we have many. Make a good living. Always be a productive member of society. Maintain and service a loyal…

Every year I must visit my optometrist. It is no big deal. The results are always the same. One must simply follow the doctor’s orders. However, I confess, I love going to the appointments. Why you ask? The eye doctor’s office is across the street from a Subway. I love Subway sandwiches. All sizes, all…

Two simple statements. Firstly, nobody owns a client. Secondly nobody owns an employee. Are these complicated or simple claims? Are they right or are they wrong? When the Chicago Black hawks hired, no excuse me, drafted Connor Bedard — sorry, excuse me again: When the Chicago Blackhawks “selected” Connor Bedard in the NHL Entry Draft…

Since the day after I graduated high school I have been in the limousine industry. All parts, all levels, all positions. The first lesson I learned was that you take what you are given and do not say no. The word no is not in the industry vocabulary. I also learned that a regular does…

You ever realize how good the electric company has it. Think about it. You apply for service. They check your credit, if you pass, they turn the juice on, and you are good to go. If you don’t pay your bill, they turn it off and you are out of luck. You can’t go to…

I have been servicing a larger mid-size operation. Been with them easily close to 20 years. During the pandemic they went through a fair number of general managers. The first new one was a recently retired fortune 500 upper-level cubicle farmer. He could have also been a micromanaging higher-up. Can’t be sure. He wasn’t on…

If you recall, some time ago I told you the story of Michigan Matt. Michigan Matt, who had the propensity to lose things has been one of my primary senior dispatchers for some time. Now firstly I must confess, his real name is Massachusetts Mickey. He did not want me to use his real name…

In our industry’s previous life, the dispatcher played a very key role in the operation of one’s company. Although a large degree of their authority and actions may have been symbolic and attitudinally based, they nevertheless kept the train on the track and running on time. One operator humorously described it years ago. He said…